Nazar Battu  /  Returns and refunds

Returns and refunds

Last updated 28 September 2026

If it is not right, send it back within fourteen days and we pay the return courier.

Returns

• You can return any item within fourteen days of it being delivered.
• It should be unworn, unwashed and in its original packaging. For hygiene reasons this matters most for socks.
• We pay for the return. Write to mehtaprakhar16@gmail.com with your order reference and we arrange the pickup.

Refunds

• Once the return reaches us and we have checked it, we refund you within five working days.
• Prepaid orders are refunded to the account or card you paid with.
• Cash on delivery orders are refunded by UPI or bank transfer to details you give us, since there is no card to send it back to.
• If you took a cap and socks together and return only one of them, the together discount comes off the refund, since the order no longer qualifies for it.

Cancellations

• You can cancel free of charge any time before your order is dispatched. Just message us.
• After dispatch, a cancellation is treated as a return.
• We may cancel an order before dispatch if we are unable to make or deliver it. If that happens we tell you straight away and refund anything you have paid in full.

Damaged or wrong item

If something arrives damaged or is not what you ordered, write to us within 48 hours of delivery with a photo. We will replace it or refund you in full, whichever you prefer, and you do not pay for anything.

Exchanges

Caps are one size with an adjustable strap, so there are no size exchanges. If you would like a different design, return the first and place a new order.